How much of my purchase at trainline reaches charity?

The donation amount depends on the product category and the commission that trainline pays to donista. On the shop page for trainline we transparently show you what percentage of your purchase at trainline is passed on as a donation.

What payment methods does trainline accept?

The available payment methods are determined entirely by trainline — donista is not involved in this process. At trainline you can find the accepted payment methods directly in the checkout area of the shop.

How does a return at trainline work?

Returns and refunds are handled directly with trainline in accordance with their return policy. Please note that in the event of a return at trainline, the corresponding donation to your project may also be cancelled.

trainline

Variable donation

About trainline

Trainline revolutioniert Zugreisen mit seiner benutzerfreundlichen Site, die spontane Abenteuer per Fingertipp ermöglicht. Die Plattform verbindet transparente Preisvergleiche, umweltbewusste Mobilitätsoptionen und digitale Ticketlösungen für moderne, vernetzt denkende Reiseenthusiasten.

Latest Transactions

How it works

Choose a project: Select a social project in your donista account that you want to support with your purchase at trainline.
Go to trainline via donista: Start your shopping at trainline via the donista link. This allows us to assign your purchase to your chosen project.
Shop normally at trainline: Shop at trainline as usual — without any surcharge and with the same prices and conditions as when shopping directly.
Donation is forwarded: trainline pays donista a commission, which we forward as a donation to your chosen project.

Frequently Asked Questions

Through donista you can shop at trainline as usual and at the same time support a social project of your choice. At trainline you get exactly the same products, prices and offers as when buying directly.

You start your purchase at trainline via donista, choose a social project and shop as normal. trainline then pays donista a commission, which we pass on as a donation to your chosen project.

Yes, using donista when shopping at trainline is completely free for you. You don't pay a single cent more at trainline than without donista — the donation is funded from the commission paid by trainline.