Through donista you can shop at fraenk as usual and at the same time support a social project of your choice. At fraenk you get exactly the same products, prices and offers as when buying directly.
You start your purchase at fraenk via donista, choose a social project and shop as normal. fraenk then pays donista a commission, which we pass on as a donation to your chosen project.
Yes, using donista when shopping at fraenk is completely free for you. You don't pay a single cent more at fraenk than without donista — the donation is funded from the commission paid by fraenk.
The donation amount depends on the product category and the commission that fraenk pays to donista. On the shop page for fraenk we transparently show you what percentage of your purchase at fraenk is passed on as a donation.
The available payment methods are determined entirely by fraenk — donista is not involved in this process. At fraenk you can find the accepted payment methods directly in the checkout area of the shop.
Returns and refunds are handled directly with fraenk in accordance with their return policy. Please note that in the event of a return at fraenk, the corresponding donation to your project may also be cancelled.